West Coast Rod Holder: Warranty & Repairs

Warranty & Repair

Our limited lifetime warranty underscores the confidence we have in our materials and craftsmanship. If your rod holder fails due to a manufacturing defect or flaw in materials, we’ll repair or replace it at our discretion—minimizing your downtime on the water. This coverage reflects our commitment to delivering top-tier, American-made gear that meets the highest standards of reliability. Choose a West Coast Rod Holder with the assurance that any unexpected defect will be handled promptly. The warranty applies only under normal, intended use—so make sure to review any exclusions regarding misuse or unauthorized modifications. For more details, check our FAQ, or Contact Us directly if you have questions about coverage or the claims process.

Key Features

• Defects in Materials & Workmanship: Includes failures from faulty components or assembly errors.
• Normal Operating Conditions: Coverage remains valid as long as the holder is used per our guidelines (e.g., typical fishing scenarios, correct mounting/pivoting/rotation setup).

Limitations & Exclusions

• Misuse or Abuse: Damage from collisions, improper mounting, or intentional misuse is not covered.
• Unauthorized Alterations: Modifying or dismantling the rod holder beyond normal adjustments voids the warranty.
• Cosmetic Wear: Minor scratches, finish wear, or fading from normal use are generally not covered.

Claim Process

1. Contact Us: Email at info@westcoastrodholders.com or call our support team with photos and a description of the issue.
2. Product Return: In certain cases, we may request you ship the holder to us (freight prepaid) for evaluation.
3. Repair or Replacement: If found defective, we’ll fix or replace the item. Return shipping is typically handled by us once approved.

Shipping Guidelines

• Original Packaging: If possible, use the original box or adequate packing to protect the product in transit.
• Freight Prepaid: The sender usually covers the cost of shipping to us; we’ll handle return shipping if the product is deemed faulty.

Traxstech Affiliation

• American-Made Quality: As a Traxstech Corporation product, each West Coast Rod Holder undergoes strict CNC machining processes and finishing standards.
• Extended Network: For any specialized repairs or parts, we leverage Traxstech’s decades of manufacturing experience to ensure timely and professional service.

In a Nutshell

Limited Lifetime Warranty: We stand behind every rod holder we produce. Clear Coverage: Material or workmanship defects under normal use are taken care of—no hassle. Straightforward Claims: Reach out to us, ship your item for inspection, and we’ll repair or replace it if there’s a legitimate defect. Confidence & Reliability: Fish without worrying about gear failure—our commitment to durability and Traxstech’s proven manufacturing ensures you’re covered.

Key Takeaways

• Warranty Excellence: Our lifetime coverage reflects the trust we have in our rod holders’ quality and Traxstech’s proven manufacturing processes.
• Proper Use Matters: As long as you use and care for the rod holder correctly, we’ll stand by any unforeseen defects.
• Hassle-Free Claims: Clear steps and quick resolutions—just contact us if a problem arises.
• Built to Last: The rod holder’s marine-grade anodized aluminum and 316 stainless hardware rarely fail, but if they do, we’re here to help.
• Peace of Mind: No matter your fishing style or environment, you can rely on West Coast Rod Holders for long-term performance.

By following our usage guidelines and letting us know if there’s ever an issue, you can rest assured that West Coast Rod Holders will keep you covered for countless fishing trips to come.